BLOUNTS
INVESTIGATION & SECURITY

Terms of Service

Professional terms and conditions governing our investigative and security services. Please read these terms carefully before engaging our services.

LEGAL AGREEMENT

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Blounts Private Investigation Agency, LLC ("Company," "we," "us," or "our"), a licensed private investigation and security services agency operating in Baltimore City and surrounding counties.

By engaging our services, accessing our website, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Continued use of our services after such modifications constitutes acceptance of the updated Terms. We will notify clients of material changes through our website or direct communication.

2. Services Description

Blounts Private Investigation Agency provides comprehensive investigative and security services including, but not limited to:

  • Surveillance and monitoring operations
  • Background investigations and verification
  • Security camera installation and live feed monitoring
  • Theft protection and construction site security
  • Armed and unarmed security guard services
  • Skip tracing and location services
  • Personal protection and executive security
  • Legal and corporate support services
  • Risk assessment and security consulting

All services are provided by licensed, insured, and trained professionals in accordance with applicable state and federal laws. We maintain the highest standards of professionalism, discretion, and confidentiality in all our work.

3. Client Responsibilities and Obligations

As a client of our services, you agree to the following responsibilities:

3.1 Accurate Information

You must provide accurate, complete, and truthful information relevant to the investigation or security services requested. Providing false or misleading information may result in termination of services and additional fees.

3.2 Legal Compliance

You warrant that all information provided and all requested services are for lawful purposes only. You agree not to use our services for any illegal activities or to violate any applicable laws or regulations.

3.3 Payment Terms

Payment is due according to the terms specified in your service agreement. Late payments may result in service suspension and additional fees. All fees are non-refundable unless otherwise specified in writing.

3.4 Confidentiality

You agree to maintain the confidentiality of our investigative methods, personnel information, and any proprietary information disclosed during the course of our services.

4. Service Limitations and Disclaimers

While we strive to provide the highest quality services, certain limitations and disclaimers apply:

4.1 No Guarantee of Results

We cannot guarantee specific outcomes or results from our investigations or security services. Each case is unique, and results may vary based on numerous factors beyond our control.

4.2 Legal Advice

We do not provide legal advice. Any information or evidence obtained through our services should be reviewed by qualified legal counsel. We recommend consulting with an attorney regarding legal implications.

4.3 Third-Party Information

Information obtained from third parties is provided as-is. We cannot guarantee the accuracy, completeness, or timeliness of information from external sources.

4.4 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other force majeure events.

5. AI-Generated Content and Images

By using this website and our services, you acknowledge and agree to the following regarding AI-generated content:

AI-Generated Images Disclaimer

Image Generation: All images displayed on this website, including but not limited to photographs, illustrations, and visual content, were created using artificial intelligence technology, specifically ChatGPT and related AI image generation tools.

No Real Individuals: Any resemblance to real individuals, living or deceased, is purely coincidental and unintentional. These images are entirely fictional and do not represent actual people, places, or events.

User Agreement: By accessing and using this website, you expressly agree to accept this fact and understand that all visual content is AI-generated. You acknowledge that no real individuals are depicted in any images on this website.

No Claims: You agree not to make any claims, legal or otherwise, regarding the identity of any persons depicted in AI-generated images, as such images are entirely fictional creations.

6. Confidentiality and Privacy

Confidentiality is paramount to our work. We maintain strict privacy standards in accordance with our confidentiality policy:

Confidentiality Policy

"Blounts Private Investigation Agency, LLC. recognizes our clients' needs are sensitive, which is why we ensure your interests are protected by all means necessary."

"It is our policy to ensure that all data and reports are safeguarded. We maintain strict privacy standards to protect all of our clients."

6.1 Client Information Protection

All client information, case details, and investigation results are treated as strictly confidential. We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse.

6.2 Information Disclosure

We will not disclose client information to third parties without written consent, except as required by law or court order. In such cases, we will notify you promptly unless legally prohibited.

6.3 Data Retention

We retain case files and client information for a minimum period as required by law and professional standards. Secure disposal of sensitive materials is conducted according to established protocols.

7. Third-Party Services

7.1 Contact & Consultations

This website does not use on-site contact forms. To schedule a consultation, contact us by phone at (410) 781-1858 or by email at [email protected]. We will respond promptly to arrange a confidential consultation. Information you provide when contacting us is handled according to this agreement and our privacy policy.

7.2 Website Analytics

This website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects information such as page views, time spent on pages, and general location data. This information helps us improve our website and services. Google Analytics data is processed according to Google's privacy policy and terms of service.

8. Data Usage and Legal Compliance

Blounts Private Investigation Agency operates within strict legal boundaries and maintains compliance with all applicable federal, state, and local laws regarding data collection, processing, and usage.

7.1 Legal Basis for Data Processing

All data collection and processing activities are conducted under legitimate legal bases including: (a) contractual necessity for service provision, (b) legal compliance requirements for licensed private investigation activities, (c) legitimate interests in conducting investigations and security services, and (d) consent where required by applicable law.

7.2 Investigative Data Collection

Data collected during investigations is limited to information directly relevant to the case objectives and is obtained through lawful means including public records, authorized surveillance, witness interviews, and other legally permissible methods. We do not engage in illegal surveillance, hacking, or unauthorized data access.

7.3 Client Data Protection

Client information is processed solely for the purpose of providing requested services and maintaining professional relationships. We implement appropriate technical and organizational measures to ensure data security and prevent unauthorized access, alteration, disclosure, or destruction.

7.4 Third-Party Data Sharing

We do not sell, rent, or trade client data to third parties. Information may be shared only with: (a) authorized personnel directly involved in case work, (b) legal authorities when required by law or court order, (c) professional service providers bound by confidentiality agreements, or (d) clients themselves upon request.

7.5 Data Retention and Disposal

Case files and client data are retained for periods required by professional standards, licensing requirements, and applicable laws. Secure disposal of sensitive materials is conducted according to established protocols. Digital data is permanently deleted using industry-standard methods.

7.6 Compliance with Privacy Laws

Our data practices comply with applicable privacy laws including but not limited to: Maryland Personal Information Protection Act, federal privacy regulations, and industry-specific requirements for private investigation agencies. We regularly review and update our practices to maintain compliance.

7.7 Data Subject Rights

Individuals have rights regarding their personal data, including access, correction, and deletion requests, subject to legal and professional obligations. We will respond to such requests within legally required timeframes while maintaining the integrity of ongoing investigations and legal proceedings.

7.8 Law Enforcement Cooperation

We cooperate with law enforcement agencies when legally required and in accordance with applicable laws. Any data sharing with authorities is conducted under proper legal authority and with appropriate safeguards to protect client confidentiality to the maximum extent permitted by law.

8. Payment Terms and Billing

8.1 Fee Structure

Service fees are based on the specific requirements of each case and are outlined in your individual service agreement. Fees may include hourly rates, retainer requirements, and additional expenses as applicable.

8.2 Payment Schedule

Payment terms vary by service type. Retainers may be required before services commence. Ongoing services may be billed monthly or upon completion of specific milestones.

8.3 Late Payment

Late payments may result in service suspension and additional fees. Interest may accrue on overdue amounts at the maximum rate permitted by law.

8.4 Refund Policy

All fees are generally non-refundable. Refunds may be considered on a case-by-case basis for services not yet commenced, subject to administrative fees and costs already incurred.

10. Limitation of Liability

To the maximum extent permitted by law, our liability is limited as follows:

9.1 General Limitation

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific services giving rise to the claim.

9.2 Consequential Damages

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

9.3 Professional Standards

Our services are provided in accordance with professional standards and applicable laws. We maintain appropriate insurance coverage as required by our licensing authority.

11. Termination of Services

10.1 Client Termination

You may terminate our services at any time with written notice. Upon termination, you remain responsible for all fees and expenses incurred up to the termination date.

10.2 Company Termination

We may terminate services immediately if you breach these Terms, engage in illegal activities, or if continued service would violate professional standards or applicable laws.

10.3 Post-Termination

Upon termination, we will provide you with all work product completed to date, subject to confidentiality obligations and applicable legal requirements.

12. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles. Any legal action must be brought in the courts of Maryland.

11.2 Dispute Resolution

We encourage resolution of disputes through direct communication. If formal dispute resolution is necessary, we prefer mediation or arbitration over litigation when appropriate.

11.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13. Contact Information and Updates

For questions regarding these Terms or our services, please contact us:

Blounts Private Investigation Agency, LLC

Baltimore City & Surrounding Counties

Phone: (410) 781-1858

Email: [email protected]

Service Hours

24/7 Emergency Response

Licensed & Insured

Experienced, Licensed Professionals

These Terms of Service were last updated on June 19, 2026. We reserve the right to update these Terms at any time, and continued use of our services constitutes acceptance of any modifications.

Questions About Our Terms?

Contact us for clarification on any aspect of these terms or to discuss your specific service needs.

Contact UsCall Direct: (410) 781-1858